Validation Home Visits for the Takaful Program

In 2019 the Government of Jordan (GoJ), through the National Aid Fund (NAF), launched the Takaful Program - the biggest national program for social protection in the history of Jordan - as part of the new National Social Protection Strategy (2019-2025). Initially, Takaful was a three-year project (2019-2021) that was later supplemented by the Unified Cash Assistance Program (2020-2023). The objective of the program was to enhance social protection and care directed at the underprivileged citizens of Jordan. It provides direct financial support to selected households across the kingdom, and the program's scope also encompasses health insurance, energy-saving projects, public transportation, and school food programs directed at children. The program is implemented with technical and logistical support from NAF's support partners: the World Bank, the World Food Programme (WFP), the United Nations Children's Fund (UNICEF), the United Nations Higher Commissioner of Refugees (UNHCR), and the European Union (EU).

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Takaful was implemented in three phases: registration, home visit validations, and informational sessions. The first phase aimed at getting potential beneficiaries to apply to the program in order to receive cash assistance from NAF. The second phase consisted of validating the eligibility of the potential beneficiaries who applied to receive support from NAF. The eligibility was assessed across 57 indicators using questionnaires filled out by families.

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Supporting the first phase of the program's implementation, Mindset was hired by WFP to provide data collection support in order to validate the eligibility of families to receive aid from NAF under the Takaful/Unified Cash Assistance Program. After receiving training, our field team conducted in-person and virtual home visits to administer a survey to potential beneficiaries. We also performed revisits in collaboration with NAF staff for a smaller number of households to verify collected information. This exercise occurred in six different rounds between 2019 and 2022 and targeted between 15,000 and 206,000 households across Jordan.