Projects

Since our foundation in 2010, we have completed over 250 projects in Jordan, Palestine, Lebanon, the United Arab Emirates, Saudi Arabia, Yemen, Nigeria, and Ukraine in various sectors. We work with the world’s leading development, aid, and world-renowned institutions, including USAID implementing partners, UNICEF, the World Bank, UNHCR, WFP, UC Berkeley, Harvard, and Tufts University, as a research and implementation partner, connecting global change-makers with local communities for research, monitoring, evaluation and learning (MEL), capacity-building, and implementation support. This page aims to present a few projects conducted by Mindset across the Middle East, Africa, and Europe.

Image of Jordan Nutrition Innovation Lab (JNIL)

Jordan Nutrition Innovation Lab (JNIL)

USAID & Tufts University

The Jordan Nutrition Innovation Lab (JNIL) project, which is managed locally by Mindset, aims to generate evidence on the impact of USAID-supported Community Health and Nutrition (CHN) activities in Jordan. The goal of the project is to improve maternal and child health and nutrition outcomes through a rigorous evaluation of the CHN program. Our team assisted in the development of survey tools, data collection, and analysis of the project.

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Jordan Technical Assistance Program (J-TAP)

USAID & Creative Associates International

USAID contracted Mindset as a third-party monitoring partner for the Jordan Technical Assistance Program (J-TAP) project, which aims to strengthen staff engagement, behavior, and management at the Ministry of Youth and the Ministry of Education. Mindset’s various tasks ranged from conducting post-training assessments to collecting employee feedback.

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Gaza Schooling Facilities Mapping Project_Palestine_DexisMoE

Gaza Schooling Facilities Mapping Project

Dexis Consulting Group & The Ministry of Education in Palestine

In collaboration with Dexis Consulting Group and the Ministry of Education in Palestine, Mindset is leading the Gaza Schooling Facilities Mapping Project to assess the destruction of school infrastructure in Gaza. This initiative not only documents the structural damage caused by ongoing conflict but also addresses the humanitarian challenges faced by displaced families sheltering in these schools.

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UNHCR Assessment Home Visits in Jordan

UNHCR

One of UNHCR’s most important refugee support programs is the monthly cash assistance to refugees. To determine eligibility for assistance, UNHCR requires data on their vulnerability profile through assessment home visits.‍‍Since 2016, Mindset has been UNHCR’s data collector for this exercise, whereby we conduct an average of 5,000 face-to-face interviews and home visits per month.

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USAID General Population Survey in Jordan (Round 1 and 2)

USAID, Management System International & The Kaizen Company (Tetra Tech companies)

Mindset was primarily responsible for all data collection efforts related to two rounds of the General Population Survey requested by USAID in 2018 and 2021. The survey is intended to improve the understanding of the context of USAID project implementation in Jordan. This assignment exemplifies Mindset’s capacity to successfully manage and implement large-scale data collection exercises.

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WFP's School Feeding Programme: Impact Evaluation and Data Collection for the Social and Behavioral Change Communication (SBCC) Strategy

World Food Programme

WFP partnered with Mindset to conduct comprehensive surveys and evaluations for its School Feeding Programme, which seeks to enhance students' nutrition, health, and learning outcomes while empowering communities by employing Jordanian and Syrian workers in productive kitchens. Mindset carried out a Child Survey for Baseline and Endline Impact Evaluation of the programme and led data collection efforts to support its Social and Behavioral Change Communication (SBCC) Strategy.

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Gender and Adolescence: Global Evidence (GAGE) Longitudinal Research

Gender and Adolescence: Global Evidence (GAGE) & Overseas Development Institute (ODI)

The Gender and Adolescence: Global Evidence Longitudinal Research, managed by the Overseas Development Institute, is a longitudinal research and evaluation study. The programme is the world’s largest study with a focus on youth in the Global South. It follows the lives of 18,000 adolescents in six low- and middle-income countries in Africa, Asia, and the Middle East over 9 years. Mindset is the research partner in Jordan, having provided support to several research projects.

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Following the lives of Syrian Refugees: The Syrian Refugee Life Study (S-RLS)

UC Berkeley

The Syrian Refugee Life Study (S-RLS) is a long-term study that tracks Syrian refugees in Jordan along several metrics as they settle in-country, return to Syria, or are resettled in a third country. S-RLS consists of two distinct components: a panel study and a randomized control trial. The panel study is among the first systematic effort to survey a large, representative refugee sample and follow that sample over time.

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UNICEF Hajati Programme

UNICEF

Mindset performed multiple assignments for UNICEF’s Hajati Programme since its launch in 2017. This program offers unconditional cash assistance to some of the most vulnerable families in Jordan whose children are registered in double-shift schools. Mindset was contracted to perform data collection for the baseline assessment, two post-distribution monitoring exercises, as well as a research study.

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Primary Health Care Leadership Challenge Fund Independent Verification Agency in Nigeria

UNICEF

Mindset has served as an independent verification agency for the Primary Health Care Leadership Challenge Fund, which represents a flagship initiative in Nigeria aiming at enhancing the different states’ commitment to enhancing primary health care services. The comprehensive verification exercise included field visits and audits, quantitative and qualitative data collection.

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Evaluation for Supporting Social Inclusion and Local Governance in the Areas Most Impacted by the Lake Chad Crisis

Norwegian Refugee Council & Samuel Hall

Mindset, in collaborative effort with Samuel Hall, conducted the evaluation of NRC’s Supporting Social Inclusion and Local Governance in the Areas Most Impacted by the Lake Chad Crisis Program. This evaluation involved fieldwork in some of the most volatile regions of Nigeria and Cameroon, employing an innovative mix of research methods. One of the key techniques used was photovoice, where beneficiaries chronicled key aspects of their daily lives through pictures. In addition to this app

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Post-Distribution Monitoring (PDM) of UNHCR Multi-Purpose Cash Assistance (MPCA) Program in Ukraine

UNHCR

In the context of this Post-Distribution Monitoring (PDM) exercise performed in 2022, Mindset supported the United Nations High Commissioner for Refugees (UNHCR) in Ukraine by assessing the effectiveness of its cash assistance program and by providing recommendations for program improvement based on the research results.

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Gallup's World Poll Survey 2024 - Jordan

Gallup

Mindset conducted data collection and quality control in Jordan as part of Gallup's World Poll Survey. This annual study, conducted in over 140 countries, aims to measure how people assess their lives and perceive their communities. The survey results provide valuable quantitative information for stakeholders, offering insights into the needs and opinions of the global adult population on topics ranging from well-being to health and employment.

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Evaluation of the World Food Programme's Food Voucher Programme

World Food Programme & Boston Consulting Group

Through the Regional Syria Refugee Response, the World Food Programme has been providing food assistance to Syrian refugees in the Syria+5 region (Syria, Lebanon, Jordan, Turkey, Egypt and Iraq) since 2012 through its food voucher program. Mindset contributed to a study comparing different assistant modalities - unrestricted cash versus food-restricted value vouchers - utilizing an experimental approach and followed-up by three post-distribution monitoring rounds.

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SRI-SPR Study: Networks Mental Health RCT Project

Harvard University

The Networks Mental Health RCT Project, led a PhD student at Harvard, investigated the effect of a mental health awareness campaign conducted through WhatsApp on various aspects of mental health behaviors. The study tests how having a friend share mental health information influences recipients' use of mental health services, their attitudes toward stigma, and their perception of the benefits of using mental health services relative to the reputational costs associated with seeking help.

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Violence Against Children Study in Jordan

UNICEF

The Violence Against Children study, commissioned by UNICEF and conducted by Mindset, provides insight into the prevalence, trends and societal practices related to violence against children. The study, the largest of its kind in Jordan, represents a key reference for decision-makers directing their efforts in strengthening the child protection system in Jordan.

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UNHCR Financial Inclusion Survey

UNHCR & Lattanzio

Mindset partnered with UNHCR to conduct a survey to better understand refugees’ experiences and perspectives on financial health and inclusion in Jordan. This initiative aimed to support refugees in making informed financial decisions that will benefit their families, particularly in securing a better future for their children.

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Jordan Private Sector Survey for USAID Economic Growth and Competitiveness Assessment

USAID & Management System International (Tetra Tech company)

In 2017, Mindset conducted one of the largest enterprise surveys in Jordan as part of the USAID Economic Growth and Competitiveness Assessment. Through the survey, data from more than 1,800 businesses of all size classes were collected, generating valuable information for USAID, their implementing partners, and key development and growth stakeholders in Jordan.

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Registration Support for the Takaful Program

UNICEF & National Aid Fund

In 2019 the Government of Jordan (GoJ), through the National Aid Fund (NAF), launched the Takaful Program - later supplemented by the Unified Cash Assistance Program - the biggest national program for social protection in the history of Jordan. It provides direct financial support to selected households across the kingdom. Mindset was contracted by UNICEF to support the registration process of this program throughout Jordan.

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Frequent Monitoring of Syrian Families with Children (6 Waves) Panel Research

UNICEF

Mindset was contracted by UNICEF to conduct the Frequent Monitoring of Syrian Families with Children (6 Waves) Panel Research project, which aimed to monitor and understand the living conditions, school enrollment trends, and vulnerabilities of Syrian families in Jordan. This longitudinal study provided valuable insights into the challenges faced by these families, focusing on their access to education, living standards, and the broader vulnerabilities of children, women, and youth.

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Validation Home Visits for the Takaful Program

World Food Programme & National Aid Fund

In 2019 the Government of Jordan (GoJ), through the National Aid Fund (NAF), launched the Takaful Program - later supplemented by the Unified Cash Assistance Program - the biggest national program for social protection in the history of Jordan. It provides direct financial support to selected households across the kingdom. Mindset was contracted by the World Food Programme (WFP) to support the validation process of potential NAF’s beneficiaries throughout Jordan.

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Outcome Evaluation of the Refugee Livelihoods Development

Outcome Evaluation of the Refugee Livelihoods Development Impact Bond

IKEA Foundation & Mathematica

Mindset conducted the outcome evaluation for the Refugee Livelihoods Development Impact Bond (DIB) program, supported by the IKEA Foundation and implemented by the Near East Foundation (NEF). This three-year program aimed to enhance the economic empowerment of vulnerable Jordanians and refugees by focusing on microenterprise creation, resilience-building, and skill development.

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Large Scale Informational Sessions - Financial Literacy for the Takaful Program

World Food Programme & National Aid Fund

In 2019 the Government of Jordan (GoJ), through the National Aid Fund (NAF), launched the Takaful Program - later supplemented by the Unified Cash Assistance Program - the biggest national program for social protection in the history of Jordan. Mindset was contracted by the World Food Programme (WFP) to equip thousands of beneficiaries with essential financial knowledge and skills to access NAF’s aid through different payment modalities.

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Mid-term Evaluation of the Local Health System Sustainability (LHSS) Activity in Jordan

USAID Monitoring, Evaluation, and Learning Activity (MELA) & The kaizen Company

Mindset partnered with USAID Monitoring, Evaluation, and Learning Activity (MELA) to conduct the Mid-term Evaluation of the Local Health System Sustainability (LHSS) Activity in Jordan. The LHSS activity, a $27 million, five-year initiative, supports the Ministry of Health (MOH) in establishing a national Continuing Professional Development (CPD) system for healthcare professionals (HCPs).

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General Food Assistance (GFA) - Informational Sessions for Syrian Refugees in Jordan

World Food Programme (WFP)

In 2022, the World Food Programme (WFP) implemented a new electronic cash transfer service in Jordan to reduce transaction costs and offer beneficiaries an easier and more dignified way of receiving assistance. In this context, WFP launched information/sensitization sessions on electronic cash transfer modalities, for Jordanians and refugees assisted directly or indirectly by its program.

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Pilot Data Collection for Monitoring Tools: Quality Assurance System (QAS) for Kindergartens

Jordanian Ministry of Education

Mindset supported the Jordanian Ministry of Education (MoE) in implementing the pilot data collection for the Quality Assurance System (QAS) for kindergartens. The MoE aimed to improve the quality of the rapidly expanding kindergarten sector in Jordan by introducing a QAS, which includes quality standards, monitoring tools, and compliance mechanisms. These standards served as benchmarks for evaluating kindergartens, while the monitoring tools helped assess whether they meet those standards.

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Mid-term Performance Evaluation of USAID's Takamol Activity

USAID & Management System International (Tetra Tech company)

In 2017, Mindset conducted the mid-term evaluation for USAID's Takamol Activity, a flagship initiative to enhance gender equity and female empowerment in Jordan. Engaging a wide range of stakeholders in the evaluation, the implementation was assessed across the themes of effectiveness, sustainability, credibility, synergy and learning.

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Mid-term Evaluation of the USAID-funded Pre-service Teacher Education in Jordan (PRESTIJ) Activity

USAID & Management System International

Mindset conducted the mid-term evaluation of the USAID-funded Pre-service Teacher Education in Jordan (PRESTIJ) activity, which aimed to enhance teacher quality in Jordan. The program prepared teachers at four public universities by equipping them with pedagogical skills alongside their subject-specific degrees. PRESTIJ focused on developing teachers' abilities in interactive teaching methods, classroom management, and incorporating important topics.

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Data Collection for the Municipal Services and Social Resilience Project (MSSRP)

The World Bank

Mindset was contracted by the World Bank to conduct multiple assignments for their Municipal Services and Social Resilience Project (MSSRP), a ten-year (2014-2024) project that serves to support Jordanian municipalities affected by the Syrian refugee crisis in delivering services and job opportunities to both Jordanians and Syrians. Mindset’s research and data collection activities for MSSRP included both an employee and a beneficiary survey.

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Post-Campaign Evaluation: United Against Tobacco and COVID-19 Campaign (Phases I & II)

EMPHNET & Royal Health Awareness Society

Mindset conducted the post-campaign evaluations for both Phase I and Phase II of the United Against Tobacco and COVID-19 campaign in Jordan. Funded by the Centers for Disease Control and Prevention (CDC) and implemented by EMPHNET, the project aimed to address the rise in tobacco consumption during the COVID-19 pandemic, raise awareness about the risks of tobacco use, promote cessation, and ultimately reduce COVID-19-related morbidity and mortality.

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Human Resources for Health (HRH) Research Activity

USAID & Chemonics (Tetra Tech company)

The USAID-funded Human Resources for Health Activity (2030) works for the improvement of health services focusing on workforce strengthening. Mindset supported the Activity by contributing to a research study, which aimed to understand factors that influence the retention, job satisfaction, and motivation of health workers in Jordan's Ministry of Health facilities.

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UNHCR Vulnerability Assessment Framework (VAF) Population Study – 2022 & 2024

UNHCR

Mindset managed the data collection for both the 2022 and 2024 Vulnerability Assessment Framework (VAF) Population Studies in Jordan, conducted by UNHCR. These bi-annual representative surveys assess the situation of refugees in Jordan, identifying trends and changes in their vulnerabilities. The data collected feeds into the Jordan Response Plan, the UN Common Country Analysis, and the UN Sustainable Development Framework.

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Evaluation of the Joint SDG Programme on Institutionalizing Social Protection in Nigeria

UNICEF & Samuel Hall

The Joint Programme to Accelerate the Sustainable Development Goals in Nigeria 2020–2022: Institutionalizing Social Protection for Accelerated SDG Implementation in Nigeria, is a multi-agencies two-year US$2-million project to enhance social protection in Nigeria. Mindset was contracted to conduct an end-line evaluation to ascertain the extent of goal achievement.

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Evaluation of the Emergency COVID-19 Support Programme of the German Ministry for Economic Cooperation and Development in Jordan and Lebanon

The German Institute for Development Evaluation (DeVal)

Mindset supported the German Institute for Development Evaluation through various data collection exercises in evaluating the Emergency Covid-19 Support Programme of the German Ministry for Economic Cooperation and Development for Jordan and Lebanon.

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USAID Business Growth Activity (BGA) Data Verification

USAID Monitoring, Evaluation, and Learning Activity (MELA)

Mindset partnered with the USAID Monitoring, Evaluation, and Learning Activity (MELA) to implement a data verification exercise for the interventions and indicators of USAID Jordan's Business Growth Activity (BGA) – a five-year project focused on boosting Jordanian small and medium-sized enterprises (SMEs), with the aim to improve productivity, competitiveness, and employment, especially for youth, women, and people with disabilities.

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Yemen Mobile Phone Survey (Round 1 to 4)

The World Bank

Mindset has contributed to generating meaningful insights for humanitarian actors on the needs of displaced populations by conducting four rounds of phone surveys between 2022 and 2023 in Yemen, focusing on access to food and basic services. The project demonstrates Mindset’s ability to effectively overcome research challenges related to continuous displacement and hard-to-reach populations.

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Post-Distribution Monitoring UNHCR Activities in Tunisia

Post-Distribution Monitoring (PDM) of UNHCR Activities in Tunisia

UNHCR

Mindset partnered with UNHCR Tunisia to conduct the Post-Distribution Monitoring (PDM) of cash-based interventions (CBIs) in Tunisia, which are used as a preferred method to deliver assistance to refugees and other vulnerable populations. The PDM aimed to assess the appropriateness, effectiveness, and coverage of the distributed cash, ensuring the cash assistance achieves its intended outcomes.

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UNHCR Tunisia Socio-Economic Survey

UNHCR

Mindset partnered with UNHCR to conduct the Socio-Economic Survey aimed at understanding the social and financial vulnerabilities of refugees and asylum seekers in Tunisia. The survey’s findings helped inform UNHCR's programs and improve the assistance provided to these populations.

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Impact Evaluation of the Kindergarten Teacher Professional Diploma in Palestine (Baseline study)

Palestinian Ministry of Education & The World Bank

Mindset was contracted to conduct a baseline study to support the impact evaluation of a professional kindergarten teacher development program, rolled out by the Palestinian Ministry of Education in the context of the World Bank supported Improving Early Childhood Development Project. Mindset’s multidisciplinary research involving large-scale surveys as well as tools such as classroom observations and child-direct assessments commenced mid-2023.

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Data Collection for a UC Berkeley Study on Enumerators' Work

Data Collection for a UC Berkeley Study on Enumerators' Work Benefits

UC Berkeley

Mindset supported University of UC Berkeley in conducting a study aimed at understanding the preferences of field researchers, particularly focusing on work benefits such as childcare and transportation services. The study specifically examined the needs of women enumerators, exploring how certain amenities could impact their productivity.

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Research on People with Disabilities in Saudi Arabia

Authority for Persons with Disability (ADP)

This assignment reflects Mindset’s experience in conducting research on and with people with disabilities, as well as our reputation as trusted research partners in the Kingdom of Saudi Arabia. Applying quantitative and qualitative methods, Mindset provided the Authority of Persons with Disabilities with in-depth insights into highly policy-relevant topics around health and well-being as well as the impact of COVID-19.

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WFP Jordan Food Security Outcome Monitoring (FSOM) (Quarter 2, 3, & 4 2024)

World Food Programme

Mindset partnered with the World Food Programme (WFP) to conduct Food Security Outcome Monitoring (FSOM) in Jordan – an initiative aiming to assess the vulnerability and needs of refugees receiving assistance from WFP by evaluating the impact of various assistance mechanisms, including bank cards, electronic wallets, iris fingerprinting, and purchasing vouchers.

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Follow-up Assessment on the Gendered Realities in Displacement of Syrian Refugees in Jordan and Lebanon

UN Women & Agulhas for Applied Knowlegde

This project consisted of a follow-up on UN Women's "Unpacking Gendered Realities in Displacement: The status of Syrian refugee women in Jordan, Lebanon and Iraq", a regional research published in 2018 on the impact of the Syrian crisis on women and girls and their ability to access humanitarian aid. Mindset was hired to conduct data collection and analysis, through phone surveys in Jordan and Lebanon.

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EU Madad Fund's National Awareness Survey

EU Madad Fund, UNICEF, & Jordanian Ministry of Social Development

Mindset supported the EU Madad Fund, UNICEF, and the Jordanian Ministry of Social Development (MOSD) to conduct a national awareness campaign aimed at addressing the public's limited knowledge of social protection programs in Jordan. The campaign focused on educating the public about social protection initiatives, particularly those benefiting vulnerable groups such as informal workers, people with disabilities, and the elderly.

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Assessing the results of IOM’s Household Rehabilitation Assistance in Ukraine

International Organization for Migration (IOM)

Under the International Organization for Migration (IOM)'s 2022 Winterization Strategy, the Household Rehabilitation Assistance activity consists of repairing houses damaged by the conflict in Ukraine. Mindset was hired as IOM's Third-Party Monitoring (TPM) partner to perform an assessment of this activity, through a phone survey.

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UNDP Data Expansion for Human Security

United Nations Development Programme & the World Food Programme

Mindset collaborated with the United Nations Development Programme (UNDP) and the World Food Programme (WFP) to collect comprehensive data on various dimensions of human security in Jordan, focusing on food insecurity, health insecurity, economic insecurity, environmental insecurity, and personal and community insecurity. This initiative was driven by the growing poverty rate in Jordan, with the highest rates among households headed by persons with disabilities.

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Dubai Cultural Diplomacy Program

Dubai Culture & Peppers & Rogers Group

Mindset supported the Dubai Cultural Diplomacy Program of Dubai Culture through providing comprehensive research services (2017 - 2018), providing a nuanced picture of priority aspects related to Dubai’s cultural heritage and representation.

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Farmers Registration Survey for the Madad Project

Food and Agriculture Organization (FAO)

As part of the EU-funded Madad project, the Food and Agriculture Organization (FAO) - in collaboration with the Jordanian Ministry of Agriculture - seeked to develop a comprehensive database of farmers in Jordan to enhance agricultural planning, improve food security, and facilitate targeted interventions in the agricultural sector. Mindset was contracted by the FAO to conduct research, and capture data on the number of farmers in all governorates across Jordan.

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Skills Mapping for Syrian and Non-Syrian Refugees in Jordan

World Food Programme & UNHCR

On behalf of the World Food Program (WFP) and the United Nations High Commissioner for Refugees (UNHCR), Mindset performed multiple large-scale data collection exercises in 2022 and 2023 to gather information on refugees’ livelihood-related skills, experience, capacities, and aspirations. The collected data will serve as a foundation to re-orient the refugee response in this protracted crisis to longer-term solutions in Jordan.

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Dubai's Maritime Museum (Museum of the Sea)

Dubai Municipality, Dubai Culture, Dubai Tourism & Empty

The Museum of the Sea project in Dubai illustrates Mindset’s expertise in the cultural and tourism development domain and the great diversity of research methods we apply to satisfy complex project requirements. In close collaboration with Empty Dubai, our team contributed through various activities, ranging from a review of history and the study of themes to behavioral research and the evaluation of visitor experience.

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Capacity Building Activity for the Jordanian Ministry of Health (MoH)

USAID & The Kaizen Company (Tetra Tech company)

As MELA’s local partner, Mindset provided basic monitoring, evaluation, and learning (MEL) training to the MOH’s staff responsible for data collection and analysis, and then providing them with the coaching support required to help them report on their MEL Plan performance indicators. Our team utilized a “learning by doing” approach to maximize staff expertise in rigorous MEL methods.

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Skills Mapping Survey for UNHCR-Registered Populations in Saudi Arabia, UAE, and Kuwait

UNHCR GCC

Mindset conducted a survey for a sample of UNHCR-registered population in Saudi Arabia, UAE, and Kuwait. The survey covers questions on education, skills, work experience, and language proficiency. The information provided will be used in an aggregate form to inform UNHCR's planning for its activities.

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